Subprocessors
Last updated: August 26, 2026
BayBoard uses a small set of third-party vendors (“subprocessors”) to operate the Service. Each one is contractually limited to using data only to provide its service to us, as described in our Data Processing Addendum and Privacy Policy. This page is the current list: who they are, what they do for BayBoard, and where they process data. The Cookie Policy is the same inventory in two views: marketing-site cookies (Cookie Policy §5.1) and application technologies (Cookie Policy §5.2).
Current subprocessors
| Provider | Purpose | Region |
|---|---|---|
| Google Cloud / Firebase | Authentication, database (Firestore), serverless functions, hosting, and storage of Ask BayBoard records | United States |
| Vercel (including Vercel AI Gateway for Ask BayBoard) | Application hosting, edge functions, preview deployments, and routing of Ask BayBoard requests to a selected upstream model provider | United States |
| Stripe | Payment processing, subscription billing, tax | United States |
| Sentry | Error monitoring and performance tracing | United States |
| Resend | Transactional email, access-request delivery, and Contact Support form delivery | United States |
| Cloudflare Turnstile | Bot protection on public forms | United States |
| PostHog | Product analytics and feature flags | United States |
| CookieYes | Cookie consent management | United States / European Union |
| Google Analytics (via Google Tag Manager) | Web analytics for the marketing website | United States |
| Calendly | Demo scheduling | United States |
| Mintlify | Public documentation site at docs.bayboard.io | United States |
Ask BayBoard routing. Authenticated Ask BayBoard requests go through Vercel AI Gateway to a selected upstream model provider. The selected provider and model can change, so this page does not name a specific model vendor. For supported models, BayBoard requests zero data retention and no prompt training from the gateway and the selected provider. Separately, BayBoard retains Ask BayBoard records for 90 days as described in the Privacy Policy. Ask BayBoard does not send shop operational data (jobs, customers, vehicles, technicians, schedules, settings, or billing) to the gateway or provider.
How we update this list
We update this page before a new subprocessor begins processing customer data, and when a vendor is removed. If you would like email notice of changes to this list, ask us at hello@bayboard.io and we will add you to the notification list. The objection process is described in Section 5 of the Data Processing Addendum.
Questions
Questions about any vendor on this list go to hello@bayboard.io.